DefectDojo, Inc.

For Pro users &amp; Open-Source users alike, you can view our documentation at <a href="" rel="nofollow noopener noreferrer" target="_blank">https://documentation.defectdojo.com/</a>

For DefectDojo Pro users, DefectDojo's Support team can be contacted in a variety of ways.

You can always email our team directly at <a href="mailto:support@defectdojo.com" rel="nofollow noopener noreferrer" target="_blank">support@defectdojo.com</a>.

Contacting Support through the DefectDojo app

You can contact us through the DefectDojo App:

by opening Cloud Manager &gt; Contact Support from the left sidebar,

or through {your-instance}.defectdojo.com/cloud_portal/support.

- by opening Cloud Manager &gt; Contact Support from the left sidebar,
- or through {your-instance}.defectdojo.com/cloud_portal/support.

Where to find the 'Contact Support' link in DefectDojo

Contact Support through the DefectDojo Cloud Portal

You can also contact our support team through your Cloud Portal:

by clicking on Contact Us (on the left sidebar)

or via <a href="https://cloud.defectdojo.com/resources/contact" rel="nofollow noopener noreferrer" target="_blank">https://cloud.defectdojo.com/resources/contact</a>.

- by clicking on Contact Us (on the left sidebar)
- or via <a href="https://cloud.defectdojo.com/resources/contact" rel="nofollow noopener noreferrer" target="_blank">https://cloud.defectdojo.com/resources/contact</a>.

For Pro users: support@defectdojo.com + other options

Contact DefectDojo Support

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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Contacting Support via Email

Contacting Support through the DefectDojo app

Contact Support through the DefectDojo Cloud Portal